Call Answered Access	{{ $result['call_answered_access'] ?? 'N/A' }}%
Menu IVR	{{ $result['menu_ivr'] ?? '—' }}%
Speech IVR	{{ $result['speech_ivr'] ?? '—' }}%
Hybrid IVR	{{ $result['hybrid_ivr'] ?? '—' }}%
Number of Menu Layers	{{ $result['number_of_menu_layers'] ?? '—' }}
Account ID Request	{{ $result['account_id_request'] ?? '—' }}%
Callbacks Offered for Delays	{{ $result['callbacks_offered_for_delays'] ?? '—' }}%
Callback Offered at Start	{{ $result['callback_offered_at_start'] ?? '-' }}